QUALITY ASSURANCE
In 2024, NZQA conducted an EER of NZALI, to evaluate our educational performance, and capability in self-assessment, and to evaluate two focus areas: Workplace Digital Literacy Micro-Credential (Level 2), and CRM System Administrator Micro-Credential (Level 4).
Summary of NZALI’s EER Results
“NZALI takes a highly collaborative approach to developing training to meet stakeholder and student needs. Training contributes to community development and enhanced employment opportunities. Comprehensive systems, processes and an effective organisational structure support strong educational performance.”
- Highly Confident in Educational Performance:
- Achievement is high and nearly all students successfully complete the training. They gain confidence and skills that are highly relevant to their workplaces.
- Management works closely with key partners, government groups and businesses to understand industry requirements, as well as employer and student needs. NZALI is highly skilled at tailoring the delivery of bespoke training solutions to meet clients’ training needs across all programmes.
- Highly Confident in Capability in Self-Assessment:
- NZALI reviews its programmes regularly; improvements are client-centred. Comprehensive annual programme reviews inform future-focused decision-making. Recently developed programmes are strongly aligned to and match stakeholder needs.
- Tutors’ highly focused support ensures individual learning needs are addressed. A culturally contextualised learning environment strongly supports students’ learning in a collaborative safe space.
- A highly engaged and collaborative governance and leadership team drives strategic goals through robust and comprehensive monitoring, continuous improvement and review. These processes support and ensure consistent, outstanding educational performance and self-assessment.
- NZALI is managing its key compliance accountabilities well, with all compliances being met in a comprehensive and timely manner.
Key Evaluation Question Findings:
| Performance at NZALI | Self-Assessment at NZALI | |
| 1. How well do students achieve? | Excellent | Excellent |
| 2. What is the value of the outcomes for key stakeholders, including students? | Excellent | Excellent |
| 3. How well do programme design and delivery, including learning and assessment activities, match the needs of students and other relevant stakeholders? | Excellent | Excellent |
| 4. How effectively are students supported and involved in their learning? | Excellent | Excellent |
| 5. How effective are governance and management in supporting educational achievement? | Excellent | Excellent |
| 6. How effectively are important compliance accountabilities managed? | Excellent | Excellent |